FAQ’s
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General Questions
Why does Wookees exist?
Audience or customers like to put a face to the person they are talking to, before buying a product or service. With the help of video conversations, we want to help entrepreneurs and brands, connect with their audience or customers.
What is a pre-recorded video bot?
A pre-recorded video bot is a virtual agent that plays a pre-recorded video to engage website visitors and guide them towards a desired action, such as filling out a lead form.
Can pre-recorded video bots be used for other purposes besides lead generation?
Pre-recorded video bots can be used for a variety of purposes beyond lead generation, such as product demonstrations, educational content, and customer onboarding.
How does a pre-recorded video bot help with lead generation?
Pre-recorded video bots can effectively capture the attention of website visitors, provide a personalized experience, and guide them towards a call-to-action. This results in increased engagement and lead generation compared to traditional website forms.
Can pre-recorded video bots be customized for my business needs?
Yes, pre-recorded video bots can be customized to match the look and feel of your website and brand, as well as tailored to fit specific business needs and objectives.
How do I integrate a pre-recorded video bot into my website?
Integration of a pre-recorded video bot typically involves adding a code snippet to your website, which can be done by a developer or through a user-friendly platform.
Can pre-recorded video bots be used on multiple websites?
Yes, pre-recorded video bots can be used on multiple websites with the appropriate licensing.
How do pre-recorded video bots handle customer interactions and responses?
Pre-recorded video bots are designed to be a one-way communication channel and do not typically handle customer interactions or responses. However, they can be set up to direct visitors to a live chat or contact form for further assistance.
How does the cost of a pre-recorded video bot compare to live chat support?
The cost of a pre-recorded video bot can be more cost-effective compared to live chat support, as it does not require constant monitoring and can handle a high volume of visitors simultaneously.
Are pre-recorded video bots user-friendly and easy to set up?
Pre-recorded video bots are designed to be user-friendly and easy to set up. Wookees offers drag-and-drop tools for customization and integration.
I am camera shy, how can you help?
We can provide you tips on how to create a great video conversation for your website.